• Terms of Service

    Last Updated: [June 26,2026]

    Welcome to Pawvenir. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.

    If you do not agree with these terms, please do not use our website.

    Eligibility

    You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place orders.

    Personalized Products

    Pawvenir specializes in custom-made and personalized pet keepsakes.

    Because each item is uniquely created based on customer-provided information, customers are responsible for reviewing all customization details before placing an order.

    Customer Responsibilities

    By using our website, you agree to:

    • Provide accurate and complete information.

    • Ensure uploaded images belong to you or that you have permission to use them.

    • Review all order details before submission.

    • Maintain the confidentiality of your account credentials.

    Pricing & Payments

    All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

    Payment must be completed before order processing begins.

    We reserve the right to refuse or cancel orders at our sole discretion.

    Intellectual Property

    All content on the Pawvenir website, including logos, images, designs, graphics, text, and website content, is the property of Pawvenir and is protected by applicable intellectual property laws.

    Unauthorized reproduction, distribution, or commercial use is prohibited.

    Order Acceptance & Cancellation

    Pawvenir reserves the right to cancel orders due to:

    • Suspected fraud

    • Inaccurate pricing

    • Product availability issues

    • Violation of these Terms

    Customers may request cancellations within 24 hours of placing an order.

    Shipping & Delivery

    Estimated delivery times are provided for informational purposes only and are not guaranteed.

    Pawvenir is not responsible for delays caused by:

    • Shipping carriers

    • Customs clearance

    • Weather events

    • Force majeure events

    Limitation of Liability

    Pawvenir shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

    Our maximum liability shall not exceed the purchase price of the affected order.

    Governing Law

    These Terms shall be governed by and interpreted in accordance with applicable laws without regard to conflict of law principles.

    Changes to Terms

    We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any revised terms.

    Contact Information

    For questions regarding these Terms of Service, please contact us through our Contact Us page.